Last Updated June 10, 2026
Information you provide directly
When you fill out a contact form, request a quote, or sign up for our email list, we collect the information you submit — which may include your name, email address, phone number, and details about your project or event.
Information collected automatically
When you visit our website, we automatically collect certain technical information including your IP address, browser type, device type, pages visited, and time spent on the site. This information is collected through cookies and similar tracking technologies.
Information from third-party services
If you contact us through a third-party platform (such as Instagram or Facebook), we may receive information associated with that interaction in accordance with that platform’s privacy policy.
We use the information we collect to respond to your inquiries and project requests, send you information you’ve requested including downloadable resources and guides, communicate about your project if you become a client, send occasional email updates or promotions if you’ve opted in, improve our website and understand how visitors use it, and comply with applicable legal obligations.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Our website uses cookies to improve your experience and help us understand how the site is used. Cookies are small text files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of our site may not function properly if cookies are disabled.
We use cookies for analytics (Google Analytics), session functionality, and to remember your preferences.
We use the following third-party services that may collect or process your information as part of their own operations. Each is governed by its own privacy policy.
17hats — We use 17hats to manage contact form submissions and client communications. Information submitted through our contact form is received and stored by 17hats.
Google Analytics — We use Google Analytics to understand how visitors use our site. Google Analytics collects data such as page views, session duration, and device type. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.
Klaviyo / Email Provider — We use an email marketing platform to manage our subscriber list and send communications.
Instagram / Facebook / Meta — We maintain social media profiles on these platforms. If you interact with us there, those interactions are subject to Meta’s privacy policies.
We are not responsible for the privacy practices of third-party services. We encourage you to review their policies independently.
We retain your information for as long as necessary to fulfill the purposes described in this policy, to provide our services, or as required by law. If you would like us to delete your information, please contact us at hello@averavisuals.com and we will respond within a reasonable timeframe.
Depending on your location, you may have certain rights regarding your personal information including the right to access the information we hold about you, request correction of inaccurate information, request deletion of your information, opt out of marketing communications at any time, and request that we limit how we use your information.
To exercise any of these rights, contact us at hello@averavisuals.com.
Contact
If you have questions about this policy or how we handle your information, contact us at: hello@averavisuals.com
